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Neil Malpas, Nigel Bates
John Owen, Chief Executive Officer
The definition and implementation of company-wide Transformation Programme called Vision 2020. Supporting the CEO to implement a global strategy for growth, designing and implementing a new Target Operating Model, redefining geographical operating responsibilities, implementing balanced scorecards and refocusing the operating divisions for service excellence and expansion.
It has been a real pleasure to work with you and thank you for the material contribution both you and Neil have made to our business. You're leaving us with a positive legacy that in essence is about (how) we as individuals and collectively as a team execute...there's no market risk -it's all in our control to deliver.
We will not waste the opportunity you have built for us and I trust you will be impressed with our ownership and progress when we review our implementation plans...
Once again thank you."